Bespoke Family
A bespoke service because every family is unique…
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Testimonials

“Children are the living messages we send to a time we will not see” – John F Kennedy

Bespoke Family Client

“As a first time Mum, I've had many questions arise about parenting decisions and, although friends and family are supportive, I wanted professional impartial advice to give me the confidence to navigate those early years.

Claire is absolutely wonderful at providing this - she is incredibly professional, practical and down to earth. It is so reassuring to have such thoughtful guidance, the benefit of all her experience and knowing advice is a phone call away when there is anything I need a steer on. I cannot recommend Claire and Bespoke Family highly enough.”

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Rebekah Frankcom
Day nurseries with two sites in Southampton

Taplins Childcare consists of two workplace nurseries, and forms part of the University Hospitals Southampton NHS Foundation Trust. 

Bespoke Family consultants started working with the nurseries in January 2019 to support governance arrangements and help with action planning in order to continually enhance and develop practice within the nurseries. Over this time Bespoke Family consultants have worked directly with the team providing support and guidance, training sessions on key areas of staff development, and met with senior leadership teams to provide updates and reports identifying areas of improvement and areas for further development.

Angela Murphy, Senior HR Business Partner at University Hospitals Southampton NHS Foundation Trust

"The help of Bespoke Family consultancy service, and in particular Claire, has been invaluable in helping Taplins to continue to improve our service delivery. During Claire’s regular visits she provides advice and guidance, and then following the visits further assessment for future development. Claire is approachable and has a very caring yet professional approach. Bespoke Family has also run workshops for the nursery staff on evenings and weekends to provide them with direct support in how they can improve their practice, and this has had a huge positive impact on the quality of practice."

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Rebekah Frankcom
Bespoke Family Client

“Claire has helped me since the day I found out I was pregnant, recommending equipment, from next to me cots to the best type of bottles. She’s been a real help with my baby, helping with sleep, feeding issues & routine.  Every single one of her tips really do work! Claire is literally at the end of the phone no matter what & I wouldn’t be without her. My little boy absolutely loves her & will continue to as he grows up.”

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Rebekah Frankcom
Bespoke Family Client

“My little girl is 1 now and Claire has been around throughout my whole journey. What I find so brilliant about her is her ability to tell me what I should or shouldn’t be doing in a manner which has never made me feel like a rubbish mother. I can sometimes be a little ‘over sensitive’ when offered ‘helpful’ parenting advice and suggestions. With Claire it’s always been different, I trust her completely. She’s super kind and super capable and always right! #teamclaire4eva.”

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Rebekah Frankcom
Bespoke Family Client

“I’ve worked with Claire for over 6 years and she has always gone above and beyond in helping our family! From recruiting our nanny to organising last-minute help - no job is ever too big. As a highly experienced nanny herself, she understands exactly what is required and takes a personal approach to each search, whilst keeping us fully involved throughout the whole process. She has also provided invaluable support and advice around schooling and when it comes to making difficult decisions, Claire always takes a calm and intelligent approach to the process, resulting in our family being very happy and settled…..and our kids love her! Thank you, Claire!”

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Ryan Tallent
Bespoke Family Client

"Claire is an accomplished, conscientious, honest and insightful professional. Claire understands the exacting standards that demanding families have and exceeds them by providing the right care solutions, continually adding value and making thoughtful suggestions. Thanks to her expertise, experience and commitment, Claire has built an excellent network. She is highly respected by the best agencies and childcare practitioners. No words can convey how grateful I am to have found Claire."

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Ryan Tallent
Rebecca, Nanny

“I am not exaggerating when I say I literally could not do my job without Claire. She’s always at the end of the phone regardless of how big or small the problem and is a wealth of advice and knowledge! She goes out of her way not just for the families but for us as nannies too. I can’t thank you enough.”

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BeccaRyan Tallent
Bespoke Family Client

“Our family has worked with Claire since the birth of our first son in 2015 and she now works with both of our children. Claire has supported us with every aspect of our sons’ lives including helping us to recruit and manage a nanny team; setting up our nurseries including researching and purchasing all of the equipment we needed; making sure that the children’s development is on track and being stimulated, and supporting and advising us, as parents, on a 1:1 basis.

Claire is an extremely pragmatic person who is always flexible to meet our needs. She approaches her role with sensitivity, is adaptable and cooperative and works extremely well with my staff team. We truly wouldn’t be without Claire and the children adore her. We would highly recommend her to anyone who is considering a bespoke consultancy service for their family.”

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Ryan Tallent
CJ, Nanny

“You’ve been an absolute rock Claire - under so much pressure from so many angles you’ve proven to be a rare diamond. I truly can’t thank you enough for going absolutely above and beyond over the years. Thank you.”

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Ryan Tallent